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Government information

You can access state and federal government websites to get all the information you need about government advice and announcements.

COVID safe businesses

As restrictions begin to ease, businesses are starting to prepare to re-open. Queensland’s Roadmap to Easing Restrictions outlines which businesses can operate at which stage, and what customer limits apply on premises. All businesses will need to do some planning to ensure they keep their business, staff and their customers safe.

New information is available on the COVID-19 website to help businesses plan to re-open safely.

A COVID Safe Business Decision Tree (PDF) and Industry COVID Safe Plans - Frequently Asked Questions (PDF) are available to help businesses identify if they need a plan.

If you are a tourism or events business, we encourage you to look at the COVID Safe Planning for Tourism and Events Decision Tree (PDF) and Frequently Asked Questions about COVID Safe Plans (PDF).

You can also view the COVID Safe Planning for Tourism factsheet (PDF).

These documents will help organisations and businesses in that industry to develop a plan for their business:

When complete and ready for approval, submit the plan by emailing: COVID-19.Industryplans@health.qld.gov.au Need more information? Call 134 COVID.

The COVID-19 website is updated regularly to give you the latest updates and advice on the roadmap to ease restrictions.

Industry update

We are updating our stakeholders regularly with the COVID-19 Industry Support Resources advice. Topics include:

  • boosting cash flow for SMEs
  • supporting apprentices, trainees, casual staff
  • tax, power bill and rent relief
  • rules for trading
  • tourism business support
  • getting ready to rebound workshops.

Read the latest issue of the COVID-19 Industry Support Resources update.

Queensland Government

The COVID-19 website is updated regularly to give you the latest updates and advice from the Queensland Government including links to relevant health and business advice.

The Queensland Government has dedicated customer representatives ready to take your call or email to explain what help is available.

To support seniors who don’t have family, friends or neighbours, register for the Care Army on 1800 173 349 or at qld.gov.au/CareArmy.

Australian Government

The Australian Government’s website is also regularly updated with latest news, information and advice from government agencies across Australia.

You can call the Coronavirus business support service on 13 28 46 (8:00am to 8:00pm AEST) or email for more information.

You can download the Australian Government's Coronavirus Australia app from the Apple Store and Google Play.

You can also get the latest information by joining their WhatsApp channel.

Last updated: 31 May 2020